CompTIA Exam Questions

Which of the following should the technician have the customer do FIRST?

A customer cal s technical support and states that they have read their laser printer users guide
and learned that it has a watermarks feature. They followed all the steps in the guide but cannot
find the feature anywhere. Which of the following should the technician have the customer do
FIRST?

A.
Power cycle the print On/Off.

B.
Uninstall/reinstall the driver.

C.
Verify the driver version installed.

D.
Use another application.