CompTIA Exam Questions

Which of the following is MOST appropriate for the technician to do next?

A technician finishes service on a MFD. Which of the following is MOST appropriate for the
technician to do next?

A.
Inform the primary contact person about the service that was performed and check for further
QUESTIONs.

B.
Write out a detailed and technical description of the problem and solution, and leave it on the
MFP for all users to read.

C.
Make appropriate service notes so that key users can call and learn what service was
performed.

D.
Go to the next service call and inquire at the end of the day if the device is stil functioning
properly.