Which of the following can only be mitigated through the use of technical controls rather that user security
training?

A.
Shoulder surfing

B.
Zero-day

C.
Vishing

D.
Trojans

Explanation:
A zero-day vulnerability is an unknown vulnerability in a software application. This cannot be prevented by user
security training.
A zero-day vulnerability refers to a hole in software that is unknown to the vendor. This security hole is then
exploited by hackers before the vendor becomes aware and hurries to fix it—this exploit is called a zero-day
attack. Uses of zero day attacks can include infiltrating malware, spyware or allowing unwanted access to user
information. The term “zero day” refers to the unknown nature of the hole to those outside of the hackers,
specifically, the developers. Once the vulnerability becomes known, a race begins for the developer, who must
protect users.