A computer is sent for repair and the work order indicates that the computer has no video during power-on self test (POST). Which of the following actions should the technician take FIRST?
A.
Determine whether the problem can be replicated.
B.
Remove the computer cover and reseat the video card.
C.
Remove the computer cover and replace the video card.
D.
Determine the type of video card that is in the computer.