CompTIA Exam Questions

When an angry customer voices intent to seek help elsewhere, which of the following actions should a

When an angry customer voices intent to seek help elsewhere, which of the following actions should a technician take?

A.
Ignore the customer because the customer has decided to seek help elsewhere.

B.
Ask the customer to leave and escort the customer out.

C.
Attempt to calm the customer and find out what went wrong.

D.
Tell the customer goodbye and wish the customer luck with the search.