When a customer is making insulting remarks about a technicians company, the technician should
tell the customer that:
A.
thereare strengths and weaknesses in every company and that the technician will strive to
improve this area of deficiency.
B.
there are strengths and weaknesses in every company and that most competitors
provide worse service.
C.
it is impossible to satisfy everyone and that the customer should be grateful for the companys
efforts.
D.
it is impossible to satisfy everyone and that the customer can contact the companys competitor
if the user is unhappy.