A contract instructor is delivering a class developed for a company. Learners have stated in the past
that the material was confusing, there was not enough depth and the information was out of date.
In planning for this course, which of the following might be BEST for the instructor to do to maximize
the needs of the learners?

An instructor is preparing a virtual classroom session covering a computer application. The learners
will all be on high bandwidth connections. Which of the following is the BEST method of displaying
the application?

An instructor is delivering a course session that has a small amount of content and an adequate
amount of time. Which of the following question types is BEST for this situation?

A learner who responds positively to slide presentations will tend to be a/an:

During a classroom demonstration that uses a shared desktop program, the computer network
becomes unavailable. After several attempts to resolve the issue the network remains unavailable.
Which of the following is the BEST option to continue with the demonstration?

While conducting a lab exercise a learner states that they cannot complete the lab due to lack of
confidence. Which of the following options is the BEST way to handle this situation?

Trainees reported that a trainer’s innovative use of media greatly enhanced their ability to
understand course content. Which of the following audiences is MOST likely to need this
information?

An instructor is a member of an organization that has recently received a great deal of unfavorable
publicity about the actions of many of the organization’s members at a recent convention. The
instructor has just received the first instructional assignment since the publicized events took place.
In this situation, which of the following must the instructor do FIRST to gain the respect of the
audience?

An instructor is hosting an online course with ten learners. Half of the learners have taken online
courses before and are familiar with virtual courses. The other half of the class is new to the virtual
environment. Which of the following should the instructor do FIRST to help all of the learners
understand what is required for the course?

While facilitating a lab where learners are expected to follow directions, some learners are deviating
from the assigned task. Which of the following is the BEST response?