You are using infrared devices in your network. You want to improve the quality of connections and
achieve better communication between infrared devices. What will you do to achieve this? Each
correct answer represents a complete solution. Choose three.

Identify the ATX power connector in the image given below.

Which of the following is a software program that collects email addresses of users and creates a
mailing list to send unwanted emails to the users?

You work as a Network Administrator for McNeil Inc. The company has a Windows-based network.
You want to upgrade a client computer from
Windows 98 SE to Windows 2000 Professional. Which of the following steps will you take before the
upgrade?Each correct answer represents a part of the solution. Choose two.

What are the differences between the microprocessor of a desktop and that of a laptop?
Each correct answer represents a complete solution. Choose two.

You have a customer who wants to move files and settings from an old PC to a new one she is
buying. What tool do you recommend?

Mark has a computer with a CD-ROM drive. He is unable to open the CD-ROM drive tray by pushing
the Eject button on the front panel of the drive. What else can he do to open the tray?

Identify the DVI-D dual link male connector in the image given below.

Which of the following are Internet standard protocols for email retrieval?
Each correct answer represents a complete solution. Choose two.

Which of the following statements about expansion bus is true?