A customer wants to connect a laptop to a mobile device’s Internet for use in situations where there is no Internet connectivity. Which of the following technologies
would the technician recommend to the customer?

Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following
troubleshooting steps should be completed?

Ann, a user, wants to host a gaming server on her SOHO network. Which of the following features on the SOHO router would need to be configured?

A customer is reporting that after removing a laptop from the docking station and bringing it home, the cursor occasionally jumps around the screen while the
customer is typing. Which of the following should the technician do to mitigate this issue?

A new employee has reported that print jobs are printing as garbled text. Which of the following is MOST likely the reason for this issue?

A user is reporting toner smudging on paper after printing. Which of the following should the technician inspect?

A PC has been randomly rebooting several times a day. The technician checks the case for overheating and finds the fans appear to be operating normally. Which
of the following should the technician check NEXT?

A group of users need to connect directly to a printer with continuous access. Which of the following connection types will achieve this?

A SOHO is considering a purchase of several printers that will facilitate printing on both sides of the media. Which of the following optional add-ons will provide this
functionality?

A network technician connects a tone generator to an RJ-45 drop. Which of the following is the MOST likely reason for doing this?