You receive a call from a co-worker while troubleshooting a Domain.com employee’s computer. The co-worker has some quite complicated issues that he needs help with. How should you handle this call?
A.
step out of the room to take the telephone call.
B.
ask the co-worker to call back later and continue working.
C.
help the co-worker while continuing work.
D.
tell the employee that you need to take a break.
Explanation:
Your main focus should always be the one who’s computer you are working with at the moment.