Lisa, a technician, decides to upgrade a router before leaving for vacation. While away, users begin to report slow performance. Which of the following practices allows other technicians to quickly return the network to normal speeds?

Which of the following tools would Lisa, an administrator, use to determine if there is a problem
with a telephone line?

A Windows server has a problem after booting up. Kim, a technician, should immediately check
the:

Which of the following tools would BEST be used to verify if a network cable is properly
terminated?

Management has decided that they want a high level of security. They do not want Internet requests coming directly from users. Which of the following is the BEST recommendation?

Kim, an administrator, would like to inspect all traffic flowing over the SMTP protocol on a given
network. Which of the following tools would accomplish this? (Select TWO).

Jeff, a technician, was requested to change the wireless channel a WAP was operating on. Which of the following would be a valid reason for the change?

Which of the following colors represents the outer leads on a connector head of a 568B patch
cable? (Select TWO).

A new wiring closet is setup to serve users in the east wing of a campus. Equipment is moved from the old closet, 50 feet (15 meters) away, and installed in the new closet. Users immediately begin reporting intermittent connectivity issues with both corporate and Internet resources. Which of the following is the MOST likely cause?

Kim, an administrator, has created a patch cable. Which of the following tools should she use to
check the integrity of the cable?