CIW Exam Questions

What would be the most effective way for him to encourage repeat business?

Mark is the owner of a portal storefront that sells gaming software. What would be the most
effective way for him to encourage repeat business?

A.
Offer discounts on game accessories during the checkout process.

B.
Use up-selling techniques to sell more advanced games.

C.
Provide a FAQ page and knowledge base for each game.

D.
Allow new customers a 10 percent discount on their first order.