CIW Exam Questions

What is the last interaction with the customer during the order process?

A customer has placed an online order. The order has been written to a database for processing and the customer’s credit card has been charged. What is the last interaction with the customer during the order process?

A.
Redirect the customer to the home page.

B.
Send a confirmation e-mail message to the customer.

C.
Update the customer profile.

D.
Send a shipping notification via e-mail to the customer.