Select the ideal type of customer to benefit from use of Cisco CRM Communications Connector solution

Select the ideal type of customer to benefit from use of Cisco CRM Communications Connector solution? Select two.

A.
a customer who uses Lotus Notes for e-mail

B.
a customer who already uses personal information managers like Actl, Goldmine, or Outlook for tracking customer information

C.
a customer with no IT department

D.
a customer with unreliable or outdated customer tracking database looking for Windows-based solution