Which two types of resources are sized by using Erlang-B?
Erlang calculations are used to size contact center resources. Which two types of resources are
sized by using Erlang-B? (Choose two.)
Which two Cisco Unified Contact Center Enterprise components impact visible network WAN bandwidth sizing to th
Which two Cisco Unified Contact Center Enterprise components impact visible network WAN
bandwidth sizing to the central controllers? (Choose two.)
Which two statements are true regarding the Cisco Unified Contact Center Enterprise Release 8.0(x) Mobile Agen
Which two statements are true regarding the Cisco Unified Contact Center Enterprise Release
8.0(x) Mobile Agent peripheral gateway capacity? (Choose two.)
What are the two primary factors affecting bandwidth sizing between a Cisco Unified Intelligence Center (CUIC)
What are the two primary factors affecting bandwidth sizing between a Cisco Unified Intelligence
Center (CUIC) Server and a CUIC client? (Choose two.)
Which two Cisco Unified Contact Center Enterprise CTI solutions support silent monitoring of agent calls using
Which two Cisco Unified Contact Center Enterprise CTI solutions support silent monitoring of
agent calls using desktop monitoring rather than VoIP Monitor servers? (Choose two.)