An auto parts retailer would like its six service counter representatives to be able to assist both walk-up customers and telephone customers. Each store has six service counter representatives. Which call distribution algorithm will allow each service counter representative to provide the best customer service?

Which dial rule pattern for Cisco 7905_7912 IP phones will allow the user to dial a 9 for local access, wait for a secondary dial tone, and then dial a seven digit number? )

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What is the purpose of route filters?

ABC Company has four locations total, all connected via an IP WAN. Each location has a Cisco Unified Communications Manager cluster, and the headquarters cluster is connected to all other clusters via intercluster trunks. ABC wants to allow up to eight simultaneous calls across the IP

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WAN. To call between sites, an employee dials a 2-digit access code plus a 4-digit extension. If more than eight calls are made, or if the IP WAN is not available, calls should be sent to ABC Company’s preferred long-distance carrier. If the trunk to the long-distance carrier is not available, the local provider should be used. The long-distance carrier requires 10 digits to complete a long- distance call. The local provider requires 11 digits to complete a long-distance call but only 7 digits for local calls.

What is the minimum number of route lists required at the headquarters location?

What happens when you try to configure a fourth member of a Cisco Unified Communications Manager group?

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A single route pattern has been added to Cisco Unified Communications Manager to use the NANP. A route filter named Local_Only has been applied to limit calls to local and service numbers only. The Local_Only route filter includes the clause: (LOCAL-AREA. CODE EXISTS AND SERVICE EXISTS). After applying the Local_Only route filter, no calls to the PSTN can be completed.

What needs to be done to correct this issue?

You want to deploy a mixture of unicast and multicast MOH streams. You need to configure 12 multicast streams, each supporting two codecs. How many unicast streams can be configured, assuming 250 is the maximum number of MOH streams supported on your MOH server?

Refer to the exhibit. You have six IP phones configured to use MRGL_CFB. There are currently five conferences in progress. What will happen if the sixth IP phone tries to initiate a conference?

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Exhibit:

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Refer to the exhibit. You have six IP phones making six conference calls. Which conference resource will Conference 4 use?

Which two of these are characteristics of multicast music on hold? (Choose two.)