Which Tool and technique identifies inefficient and ineffective policies, processes and procedures?

Which Tool and technique identifies inefficient and ineffective policies, processes and procedures?

A.
scope audits

B.
Scope reviews

C.
Quality Audits

D.
Contro Chart

Explanation:
A quality Audit is an independent evaluation, inspection or review of a project’s quality assurance system to improve quality performance of a project.

The audits can take place at scheduled or random intervals.
The result of a quality audit (eg lesson learned) are important for the current project as well as for later projects or other parts of the organisation.