Which statements are correct about the HP Customer Self Repair (CSR) program?
A.
A travel and labor charge applies when customers request HP to replace parts.
B.
A travel and labor charge does not apply when customers decline to replace a mandatory CSR
part.
C.
A travel and labor charge does not apply when customers decline to replace an optional CSR
part.
D.
A travel and labor charge applies when customers decline to replace an optional CSR part.
Explanation:
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ue&docname=c03041442