A customer is experiencing a pre-failure alarm of the battery on a UPS that is almost one year old.
Which statement is correct?
A.
The battery replacement is included in the warranty
B.
The customer must contact the manufacturer of the battery for replacement.
C.
The battery is considered a consumable item and is excluded from the warranty or Care Pack.
The customer must purchase a new battery.
D.
The battery can be replaced only if the appropriate Care Pack for the UPS has been purchased
Explanation: