What are the key elements of HP’s “3 pillar approach” to meeting customer business
requirements/service levels?
A.
The customer should have the same maturity level of Technology and Support Partnerships.
B.
The customer’s service levels and technology require more investment.
C.
It is an approach to defining/clarifying service level requirements after infrastructure has been
purchased.
D.
Demonstrate that the same level of Support Partnerships, ITSM maturity, and technology
investment are required.